The
Friction-less Workshop
Podcast
Listen Now
The
Friction-less Workshop
Podcast
Listen Now
Listen Now
If you own, manage or work in an automotive workshop – this podcast is for you.
Just like we don't see cars with hand crank starting and 'points' ignition systems, because these have been replace by more modern and efficient technology, the
same is true for workshop management. Except it isn't...
It turns out that a lot of what we've been taught about managing workshops is antiquated. It is based on thinking from the 1700's and 1800's, and while business has changed and technology has changed - the foundations of how we manage people in workshops really hasn't - but it desperately needs to.
1700's thinking just doesn't work like it used to. (who knew?)
This is where most of the Friction we experience in our workshops and service department comes from - and Friction makes everything harder, take longer, cost more, and hurt more. It absorbs our best efforts, and gives us crumbs in return.
As workshop owners and managers - IF we want less friction in our workshops, we can't keep doing what we've always done. Because THAT is what's causing our friction.
Click on an episode and learn the art of becoming a Friction-Less Workshop
If you own, manage or work in an automotive workshop – this podcast is for you.
Just like we don't see cars with hand crank starting and 'points' ignition systems, because these have been replace by more modern and efficient technology, the
same is true for workshop management. Except it isn't...
It turns out that a lot of what we've been taught about managing workshops is antiquated. It is based on thinking from the 1700's and 1800's, and while business has changed and technology has changed - the foundations of how we manage people in workshops really hasn't - but it desperately needs to.
1700's thinking just doesn't work like it used to. (who knew?)
This is where most of the Friction we experience in our workshops and service department comes from - and Friction makes everything harder, take longer, cost more, and hurt more. It absorbs our best efforts, and gives us crumbs in return.
As workshop owners and managers - IF we want less friction in our workshops, we can't keep doing what we've always done. Because THAT is what's causing our friction.
Click on an episode and learn the art of becoming a Friction-Less Workshop
Latest Episode:
Close the door, put your phone in 'aeroplane mode' and tune it as you
discover new ways to mitigate Workshop Friction from the latest episode
of the Friction-Less Workshop Podcast.
Latest Episode:
Close the door, put your phone in 'aeroplane mode' and tune it as you
discover new ways to mitigate Workshop Friction from the latest episode
of the Friction-Less Workshop Podcast.
Previous Episodes:
Don't miss the gold in our earlier episodes.
Previous Episodes:
Don't miss the gold in our earlier episodes.
Coming Soon:
The Technician
Retention Roadmap
10 Untapped Tactics for workshop Owners
and Service Managers
While there is lots of discussion around 'solving the skills shortage' in the automotive industry, the low hanging fruit - the least hard action with the highest likelihood of success - must be technician retention.
If doing the same tired old retention 'strategy' (Birthdays, BBQ's, training and poaching) has stopped being effective for you, AND you are open to new and innovative ideas - this retention roadmap is just what your looking for.
This Roadmap lays out 10 untapped tactics for keeping your good technicians
without having to pay a fortune to it.
Coming Soon:
The Technician
Retention Roadmap
10 Untapped Tactics for workshop Owners
and Service Managers
While there is lots of discussion around 'solving the skills shortage' in the automotive industry, the low hanging fruit - the least hard action with the highest likelihood of success - must be technician retention.
If doing the same tired old retention 'strategy' (Birthdays, BBQ's, training and poaching) has stopped being effective for you, AND you are open to new and innovative ideas - this retention roadmap is just what your looking for.
This Roadmap lays out 10 untapped tactics for keeping your good technicians
without having to pay a fortune to it.